At Aplitop, technical support is one of the pillars of our brand. We want to make the user part of our team and provide an optimal experience. After years of work, and being aware of the real needs of Surveying, Civil Engineering, and Construction professionals, we have developed a complete Support Center to help you every step of the way. Here is a detailed guide on how to get the most out of this resource.
What is the Aplitop Support Center?
The Aplitop Support Center is an online platform designed to provide technical and administrative support to users of Aplitop products. From license activation to technical troubleshooting, this center offers a wide range of resources and tools to facilitate the use of Aplitop software.
Main Features of the Support Center
🔵 Commercial Chat: Available for all users who have questions about purchasing or upgrading our applications, license types, modules, maintenance contracts, etc.
🔵 Support Chat: Exclusively for customers with active maintenance. Get expert help to solve technical issues.
🔵 Support Form: Available to all users, you can ask questions, make suggestions, or report issues. Submit details and our team will help you.
🔵 Remote session: Our support team has requested a remote session to help you troubleshoot specific technical issues.
How do I access the Support Center?
Accessing the Aplitop Support Center is very easy. On our website, click on the "How can we help you?" button, or in the menu, click on Support > Support Center. You can access it by clicking here: Go to Support Center.
Conclusion
Aplitop Support Center is a new tool that will give you the assistance you need to get the most out of your software. Feel free to explore all the features it offers.
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